PUBLIC AGREEMENT (OFFER) FOR THE PROVISION OF INFORMATION SERVICES
1. General Provisions
1.1. This Public Agreement (hereinafter referred to as the “Offer” or the “Agreement”) is the official proposal of the Contractor to provide Information Services via the software of the website https://eraperemen.info (hereinafter referred to as the “Website”) to legal entities and/or legally capable individuals (hereinafter referred to as the “Customer”) under the following terms and conditions.
1.2. Acceptance of the Offer constitutes full and unconditional acceptance of all terms of this Agreement without any exceptions or limitations.
1.3. The Agreement is deemed concluded from the moment the Customer registers on the Website and payment for the selected Information Service is credited to the settlement account of the relevant legal entity.
1.4. The Parties confirm their legal capacity and competence, as well as the availability of all necessary powers to conclude and perform this Agreement.
1.5. Payment on behalf of third parties is allowed only with their written consent; the Customer is responsible for obtaining such consent.
2. Terms and Definitions
2.1. “Website” — https://eraperemen.info.
2.2. “Information Services” — online sessions, analytical reviews, videos, consultations, and other intellectual products offered on the Website.
2.3. “Customer” — a person who has accepted this Offer by making full prepayment.
2.4. “Contractor” — ANALYTICAL AGENCY ERA OF CHANGES, LLC (USA) or LLC “Analytical Agency Era of Changes” (Kyrgyzstan), depending on the payment method.
3. Application of the Offer
3.1. The application of the terms of this Offer depends on the payment method chosen by the Customer.
3.2. U.S. Offer (ANALYTICAL AGENCY ERA OF CHANGES, LLC): payment via Stripe, bank cards (USD), Google Play, App Store.
3.3. Kyrgyz Offer (LLC “Analytical Agency Era of Changes”): payment via RuStore, Yandex.Money (YuMoney), U-Money, and other services in rubles or Kyrgyz soms.
4. Subject of the Agreement
4.1. The Contractor undertakes to provide the Customer with Information Services in an interactive online format or in the form of access to materials for a fee.
4.2. The cost and types of Information Services are indicated on the Website and may be updated by the Contractor without prior notice.
5. Cost and Payment Procedure
5.1. The cost of services is determined by the tariffs published on the Website.
5.2. Payment is made using the methods available on the Website, including YooKassa and Stripe payment systems.
6. Special Conditions for Payments via Payment Systems
6.1. All operations for debiting, crediting, or refunding funds when paying via YooKassa and Stripe are carried out by the respective payment systems.
6.2. The Contractor is not responsible for technical failures or delays related to payment processing in these systems.
6.3. If the funds have been debited but not credited to the Contractor’s account, or the transaction was declined, the Customer undertakes to contact the support service of the relevant payment system independently to clarify the status and, if necessary, request a refund.
6.4. Funds credited to the Contractor’s account (including for a subscription) are non-refundable in accordance with this Offer.
7. Conditions of Service Provision
7.1. Access to the Information Service is provided only after 100% prepayment.
7.2. Participation in an online session is confirmed by registration on the Website and self-booking through a special interface.
7.3. All materials and links are provided to the Customer at the email address specified or via the personal account.
7.4. For subscriptions with automatic renewal, the Customer will be notified by email at least ten (10) calendar days before the next payment.
7.5. Access to purchased Information Services is granted for thirty (30) calendar days from the date of payment unless otherwise specified in the service description.
7.6. For subscriptions, access is provided for the paid period and automatically renewed. If the subscription is canceled, access will end at the end of the current paid period.
7.7. The Customer may cancel the subscription independently via the personal account no later than 24 hours before the next charge date. Refunds for the current period are not provided.
7.8. After the access period expires, materials may be deleted from the personal account without the possibility of recovery. Purchase history and correspondence are stored for no more than 3 months.
7.9. Information Access Units:
7.9.1. All information products and services (including analytical reviews, forecasts, news, consultations, and other materials) are available to the User after activating the corresponding volume of Information Access Units.
7.9.2. Information Access Units (hereinafter referred to as “Access Units”) are conditional digital units purchased by the User for monetary funds via the Website’s payment system.
7.9.3. Each Access Unit grants the right to receive a certain volume of informational materials or services, in accordance with the terms published on the Website. The cost of each article, video, or other material without a subscription is indicated on the Website and is debited from the User’s internal account upon the first opening of the material.7.9.4. Payment for Access Units can be made directly or using Bonus Points under the loyalty program.
7.9.5. Access Units are not a means of payment, electronic money, securities, or assets; they cannot be exchanged for money, refunded, or transferred to third parties.
7.9.6. Access Units are valid for twelve (12) months from the date they are credited to the User’s internal account.
7.10. Loyalty Program and Bonus Points:
7.10.1. Bonus Points (hereinafter referred to as “Bonuses”) may be accrued as part of the Loyalty Program, including for inviting new users, participating in promotions, and other actions provided on the Website.
7.10.2. Bonuses are used exclusively for partial or full payment for Access Units on the Website.
7.10.3. Bonuses are not monetary funds, are non-refundable, non-transferable, cannot be sold, and cannot be used outside the Website.
7.10.4. The conditions for accrual, validity, and use of Bonuses are published on the Website and may be changed unilaterally by the Contractor.
7.11. Ordering Individual Analytics:
7.11.1. The Customer has the right to order individual analytics on a topic of interest (for example, “Market Analytics” or “Blockchain Industry Analytics”).
7.11.2. As a bonus for the order, a subscription for the selected category is provided for one calendar month.
7.11.3. The order completion period is from three (3) to five (5) business days from the date the Contractor confirms the order.
7.11.4. The subscription to the selected bonus groups is activated after the order is completed.
7.11.5. Access to ordered materials is provided for the duration of the bonus subscription; after the subscription expires, access is terminated.
7.12. Conducting Online Sessions and Consultations:
7.12.1. All online sessions and consultations are conducted exclusively via Zoom, through the booking system on the Website, and using corporate communication channels (including chats in Bitrix24).
7.12.2. The Contractor is not responsible for actions of persons posing as Contractor’s employees when interacting outside the official channels and resources specified; such services are provided by third parties acting independently.
7.12.3. The Customer is strongly advised to use only the Contractor’s official channels.
7.13. The Contractor has the right to suspend or terminate the provision of services, as well as restrict access to materials, if the Customer violates business ethics, uses obscene language, insults, or otherwise interferes with the provision of services.
8. Refund Policy
8.1. Refunds are not provided, except in the following cases:
8.1.1. the service was not provided due to the Contractor’s fault;
8.1.2. the Customer did not receive access to the paid service due to technical reasons confirmed by the Contractor.
8.2. Bonus materials and special offers are non-refundable and non-exchangeable.
8.3. Funds credited to the Customer’s personal account are targeted and used exclusively to pay for Information Services. Refunds for such funds are not provided except under clause 8.1.
8.4. After the access period expires, materials are automatically deleted from the personal account; further access to them is impossible.
9. Rights and Obligations of the Parties
9.1. The Contractor undertakes to ensure uninterrupted access to the Website, except for maintenance periods.
9.2. The Contractor has the right to reschedule online sessions by notifying the Customer no later than 24 hours in advance.
9.3. The Contractor may unilaterally change the content and functionality of the Website, as well as the structure and composition of the Information Services (including adding, changing, or deleting materials and functions) without prior notice to the Customer. Continued use of the Website and Services by the Customer after such changes indicates their acceptance.
9.4. The Customer undertakes to use the received materials for personal use only and not to transfer them to third parties.
9.5. The Customer undertakes to access the services exclusively through the Contractor’s official channels (Website, Zoom, Bitrix24 chats, and other means of communication indicated on the Website).
9.6. The Customer is responsible for ensuring the proper technical conditions to receive the Services (availability of a device with Internet access, up-to-date software, stable connection). The Contractor is not responsible for the inability to provide the Services due to technical or software issues on the Customer’s side.
10. Force Majeure
10.1. The Parties are released from liability for failure to perform obligations in the event of force majeure circumstances, including natural disasters, military actions, governmental bans, and other circumstances beyond control.
11. Dispute Resolution
11.1. All disputes and disagreements arising from this Agreement shall be settled through negotiations. If no agreement is reached, the Party considering its rights violated shall send a written claim to the other Party’s email address specified in the details. The claim review period is twenty (20) calendar days from receipt. Any unresolved dispute shall be submitted to the court in accordance with the jurisdiction defined in Section 12 of this Agreement.
12. Governing Law
12.1. For payments via Stripe, App Store, and Google Play, the laws of the United States, State of Delaware, apply.
12.2. For payments via RuStore, YuMoney, and other ruble and som services — the laws of the Kyrgyz Republic apply.
13. Privacy
13.1. All personal data is processed in accordance with the Privacy Policy published on the Website.
14. Limitation of Liability
14.1. The Contractor is not liable for any indirect, incidental, or consequential losses of the Customer, including lost profits.
14.2. All provided information is of an analytical and advisory nature and does not constitute a guarantee of results, nor does it constitute individual investment, financial, or legal advice. Any decisions made by the Customer based on the received information are made independently and at their own risk.
14.3. The Contractor is not responsible for the consequences of the Customer’s interaction with any persons claiming to be Contractor’s employees but acting outside the official channels specified.
14.4. The Customer is prohibited from disseminating false information that could harm the Contractor’s business reputation. In case of violation, the Contractor has the right to file a lawsuit to protect business reputation and claim damages.
15. Intellectual Property Rights
15.1. All materials provided through the Website are protected by copyright and belong to the Contractor.
15.2. The Customer is granted a non-exclusive, non-transferable right to use the materials for personal use only.
16. Final Provisions
16.1. In case of discrepancies between versions of the Offer in different languages, the version corresponding to the applicable law determined by the payment method shall prevail.
16.2. Any notices, messages, and other documents sent by the Contractor to the Customer’s email address specified during registration on the Website are considered delivered 24 hours after sending, regardless of whether they were read.
17. Details
17.1. For the USA (ANALYTICAL AGENCY ERA OF CHANGES, LLC)
Registration No: 10090635
131 Continental Dr, Suite 305, Newark, DE 19713, USA
Email: admin@eraperemen.info
17.2. For Kyrgyzstan (LLC “Analytical Agency Era of Changes”)
TIN: 02401202510122
Bishkek, Akhunbaeva St., 198, apt. 52
Email: admin@eraperemen.info
